FAQ / Healthcare Providers
Healthcare Providers
Clinical guidance for doctors and healthcare professionals on ordering tests, interpreting results, and referring patients.
Clinical and ordering information for physicians and genetic counsellors
FAQs for Healthcare Professionals
Professionals can order tests by contacting our laboratory team at support@codexgenetics.com or +852 3008 2560. We also have a professional ordering portal at shop.codexgenetics.com. Sample collection kits and requisition forms are available on request.
Most tests require 4ml of whole blood in EDTA. Some tests also accept 2ml saliva in an Oragene collection kit. Specific requirements are listed on each test page and on the sample requisition form.
We report pathogenic and likely pathogenic variants according to current ACMG/AMP variant classification criteria. Variants of uncertain significance (VUS) are reported but annotated accordingly. The interpretation may change as new evidence becomes available.
Yes. Our tests are accredited by GenQA/UK NEQAS. Our sequencing achieves >99.9% accuracy for DNA sequencing and >99% for SNP/Indel variant calling.
Yes. Codex Genetics is the authorised distributor of Guardant Health tests in Hong Kong. Contact us to discuss access, kit supply, and sample logistics for Guardant360®, Guardant Reveal™, Guardant Shield™, and other Guardant products.
Hereditary cancer panels: 14–21 working days. CoGenesis® Neuro: 21–28 working days. Guardant Health tests: 7–14 working days from receipt at the Guardant laboratory. Rush processing may be available on request.
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Hong Kong-based molecular diagnostics laboratory specialising in clinical genomics, precision oncology, and rare disease diagnosis. Accredited to ISO 27001 and GenQA standards.
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