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Healthcare Providers

For Healthcare Providers

Order clinical-grade molecular diagnostics with confidence. Backed by ISO 27001 certification and GenQA / UK NEQAS accreditation.

How to Order

A simple 4-step process to access our molecular diagnostic services

1

Select Your Test

Browse our test catalog and select the appropriate test for your patient's clinical indication.

2

Complete Requisition Form

Download and complete the test requisition form with patient and clinical details.

3

Collect & Ship Sample

Follow our sample collection and shipping instructions to ensure sample integrity.

4

Receive Secure Report

Receive your accredited, clinically-actionable report securely within the stated TAT.

Our Test Portfolio

Comprehensive molecular diagnostics across 23 clinical areas

Hereditary Cancer

Know your inherited cancer risk before symptoms appear

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Neurodegenerative Disease

Early and accurate diagnosis for neurological conditions

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Drug Response

Personalise your treatment — test before you prescribe

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Cancer Screening

Detect cancer early, before symptoms appear

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Cancer Treatment Guidance

Comprehensive genomic profiling to match patients to targeted therapies

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Cancer Monitoring

Track treatment response and detect cancer recurrence early

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View All Clinical Areas

Dedicated Clinical Support

Our clinical liaison team is available to assist with test selection, sample requirements, and result interpretation. We work alongside your clinical team to ensure optimal patient outcomes.

WhatsApp: +852 9837 1345
Hours: Mon–Fri 9:00–18:00 HKT

Enquire Now

Have a specific clinical question or need custom test guidance? Our team responds within one business day.

Email Clinical Support

Accreditations & Certifications

Our quality management systems meet the highest international standards

ISO 27001

ISO/IEC 27001:2022

Information Security Management

Our information security management system protects patient data and clinical information at every stage.

GenQA

GenQA / UK NEQAS

External Quality Assurance

We participate in GenQA and UK NEQAS external quality assurance schemes for molecular diagnostics.

Download Centre

Access forms and documentation for test ordering

Test Requisition Forms

Download the required forms to submit your test order.

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Sample Collection Instructions

Guidance on sample types, collection, and shipping.

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Test Specifications

Technical specifications for all available tests.

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Frequently Asked Questions

Find answers to common questions about test ordering, sample requirements, and reporting.

View Provider FAQs